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Restaurants, hotels and others can grow a customer base by providing better service to those seeking reservations, calling with questions, special requests and other inquiries |
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From restaurant chains to fine dining, boutique hotels to international inns, the first contact with customers in any hospitality business is via telephone calls. A courteous, effective staff can convert an inquiry into a reservation and a reservation into a life-long customer. |
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Whether your business is a restaurant, a night club, a hotel or other service, Boice Mystery Callers are specially trained to replicate calls of real customers. |
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To hear for yourself how calls are serviced by your phone staff, complete a Hospitality Call Form. You determine whether your calls will be simple inquiries, grievances or special requests. We offer a variety of criteria for you to choose to make Boice simple and easy to use. We able you to provide very specific instructions for our callers so you can hear how your staff handles calls specific to your business or concerns. You can also change the calls monthly, daily or weekly, depending upon your selected Boice call plan.
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From manufacturers to professional services, customers and their revenue can be gained or lost, depending upon the skill, knowledge and courteousness of a call center. |
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A phone call can determine whether customers go to your establishment or your competition’s. |
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From medical offices to real estate to manufacturing, a low-cost plan from Boice ensures your phone staff is representing your company in the best possible manner to every critical customer. |
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